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Viking Academy Trust

Viking Academy Trust

Promise One

We will all talk straight and ensure information is communicated effectively

 

This means we will all…

 

  • Be honest
  • Be trustworthy in all that we say
  • Treat everyone how we would like to be treated
  • Respond openly, honestly and politely to any complaints or criticisms
  • Understand that points of view differ 

- think before we respond (7 second rule)

  • Appreciate the impact of a smile
  • Never forget to say please and thank you as this will always be remembered
  • Share our concerns immediately with the right person
  • Refrain from gossip as it is never good
  • Understand communication is always 2 way
  • Accept that we can’t always be the first to know
  • Commit to listening more and speaking less